If you have any specific questions about our conference that are not answered here, please send us an email. We will respond as soon as we are able.
What software do you use for the conference?
This conference will be hosted using Zoom Webinar. A link will be sent to you one week before the conference and the morning of the conference. For the best experience, please make sure your Zoom app is up to date. You do not need a Zoom account to attend the conference.
Will I be on camera or need to use my microphone during the conference?
No, you will not need to be on camera or use your microphone at any point during the conference. Zoom webinar does not allow guests to turn on their cameras.
Do I need to download software to attend the conference?
No, you can join the conference using the Zoom web app in your browser. You do not need a Zoom account to attend the conference. For the best experience, we recommend using the most up-to-date version of the Zoom desktop or mobile app.
Will the keynote and other sessions be available after the conference?
A full recording of the keynote address will not be available for viewing after the conference. Only select highlights will be shared. However, our welcome, panel sessions and concurrent sessions will all be available for viewing after the conference. Recordings are available only to registered attendees and will be shared within 30 days of the conference.
Can I pay using a shortcode or other method of payment?
No, registration costs must be paid using a credit or debit card. Alternative payment options, including cash, check, purchase order or short code, are not accepted.
Are refunds available?
No refunds will be granted for this conference. In the event of an emergency or extenuating circumstances, the planning team may consider special requests on a case-by-case basis following the conference.
I can no longer attend. What are my options?
If you can’t make it to the conference, you can still watch the session recordings. We’ll send you the available recordings and any other tools or educational materials within 30 days after the event.
If you would like to transfer your registration, we can do so. Please email us at least one day before the conference with the name and email address of the new attendee, and we will email them the joining information.
How do I apply for continuing education credits?
We are proud to offer continuing education credits for our attendees. Attendees seeking continuing education credits who complete the evaluation form after the conference and attest to attending the event will receive a certificate that includes the number of CEs offered. Please visit our continuing education page for more information.
How can I apply to speak at the Workplace Mental Health Conference?
We send an annual call for proposals. The submission period typically takes place in the winter. Our call for proposals for this year’s conference is closed. If you are interested in being notified about our next call for proposals, sign up for our mailing list.